The POCC is a program of the Alameda County Behavioral Health Office of Consumer Empowerment



Our mission is to improve the quality of life for Alameda County residents who have mental health issues, and to provide the consumer perspective in transforming Alameda County Mental Health Services with a recovery vision that is consumer-driven, culturally competent, and holistic in its services & supports.  We provide a strong consumer voice in the mental health system and in the community.

POCC Updates and Events

Stay up to date with all the latest POCC news and upcoming events.

  • POCC Asian American Committee – Contact Adrianne at (510) 639-1341.
  • Crisis Support Services of Alameda County: Toll free crisis line number: 1-800-309-2131.
    To access our text line:
    TEXT "SAFE" TO 2012
    Hours: 4:00 p.m. – 11:00 p.m. 7 days a week. Alameda County residents only
    Fees: No charge from Crisis Support Services. Text STOP to opt out.
  • Oakland Asian Cultural Center
  • Asian Americans Advancing Justice
  • Asian American Pacific Islander Women Lead
  • Cross Cultural Solidarity Project
  • Article: How Racism and White Supremacy Fueled a Black-Asian Divide
  • Asian Health Center
  • Asian Health Center Chronicles
  • Vietnamese Community Center of the East Bay
  • Heiwa Taiko
  • Oakland Chinatown Coalition Facebook Group
  • Kehilla Synagogue – A Synagogue for Liberation and Jews of Color
  • Asians with Attitude – Check on YouTube for multiple videos, presentations and AWA gear.
  • The Asian American Bar Association compiled this resource guide –
    It’s fairly comprehensive and includes direct service, training tips for allies, incident reporting, upcoming events, online resources, and other recommended reading.
Dear POCC Members

The POCC Staff and Consumer Empowerment Department is posting this note of support to all of you as Alameda County confronts the COVID-19 global pandemic. We are entering what will be a stressful time for many POCC members, including our community and we want you to know that we are keeping all of you and your families in our thoughts.

The POCC will take a different route in the way we conduct important POCC business.  Due to the infectious nature of COVID-19 all POCC meetings and events will be held virtually and remotely by phone beginning Friday, March 13 until further notice.

The staff of the committee has a call-in number and access code to connect you to your committee meeting.  The POCC staff will reach out to you and help members to coordinate your continued participation by phone.  Stipends will continue to be provided to members of the committee and all stipends will be mailed out each month. The monthly mailing will be on hold for a while. New Member Orientations are on hold as well as the committee events.  If you have additional questions please call Mary Hogden at 510-639-1338.

Coronavirus (Covid 19) – POCC meetings will be held remotely by phone and not in person from March 13-April 30, 2020.    The County will revisit this issue at the end of April 2020.

We encourage you to listen to our public health professionals who are asking all Alameda County residents to be vigilant about controlling what we can -- wash your hands, try not to touch your face, and follow the shelter in place policy. Our team is actively following these guidelines. The Alameda County Consumer Empowerment team/POCC and its Peer run programs will be working remotely providing virtual peer support to its members. We will ensure that no events take place that conflict with guidelines coming from public health professionals. Social distancing may feel isolating, but it is one of the best ways that we can all help drive down the spread of COVID-19 and make sure that those who need care can receive it.

Please continue to visit our public health website at for up-to-date information and key links, and send questions to for questions that are not addressed by CDC, CDPH, or our website.)

Also please continue to visit our website for POCC updates. We understand that this is a challenging time for all of us. We are increasing telephone peer support services between the hours of 9:00 AM-5:00 P.M. If you are experiencing a mental health crisis please contact the Alameda County Crisis Line 1-800-309-2131.

If are in need of telephone peer support please contact or and we will have a peer specialist contact you.

Consumer Empowerment Dept - POCC Staff

Khatera Aslami-Tamplen
510- 567-8102
Adrianne DeSantis
Paulette Franklin
Mary Hogden
Jaleah Winn
510- 567-8182
Michele Moncrief
COVID 19 Stop The Spread of Germs

Learn About The POCC

Our story, mission and passion
Learn More


Education and Resources for Consumers
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Membership & Orientation Committee
Learn More
Upcomming Events
2020 POCC Conference
June 25, 2020
8:00 am
Read More

Call for POCC Award Nominations

Deadline for submissions of nominations is June 15, 2020

The Pool of Consumer champions (POCC) Planning committee is now accepting nominations for outstanding achievement in the categories below for the Awards Segment of the 2020 POCC Training and Awards Banquet.

Download Application

A Supposedly Fun Thing I’ll Definitely Do Again

By LaMar Mitchell

Download Application

POCC Making Waves Newsletter

July 2019 Newsletter

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A Grand Celebration

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We Are Alright:

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January 2019 Newsletter

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October 2018 Newsletter

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April 2018 Newsletter

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